International quality standards are uniformly applied to all everyday activities of the company. The work of Lexicon is evaluated by European certification agencies to ensure the most rigorous standards are adhered to in the process of translation and in relations with clients and suppliers. Click
here for information on Lexicon's ISO 9001:2008 certification and
here for information on Lexicon's ÅÍ 15038 certification.
The company employs customized management systems to ensure ongoing evaluation of the quality of our translators' work and its compliance with the standards required.
We measure our performance regularly against a broad set of benchmarks, securing feedback from clients and associates through special questionnaires and monitoring dozens of indicators of performance measuring every aspect of our translation activities. This process of ongoing self-assessment is designed to serve one objective above all - optimizing service for our clients and ensuring their satisfaction.
