The Lexicon project managers are aware at all times of all the critical dates involved in current translation projects (tender submission deadlines, interim deadlines for translators and proofreaders, invoice dates and so on). Our managers use customised software which allows them to monitor every stage in the translation process. Moreover, the company has the back-up resources to guarantee that the agreed deadlines will be met even when the original parameters have to be changed: additional translators can be found if the size of the original text is increased, a new translator can be found immediately if a colleague falls ill, additional technical support can be called in if unexpected technical problems should arise, and so on.
